> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aiblueprint.web.id/llms.txt
> Use this file to discover all available pages before exploring further.

# Generation troubleshooting

> Recover a slow, interrupted, or stopped Blueprint safely.

## Generation is still running

Blueprint generation continues on the server. You can close the tab and reopen the project from **My Blueprints**. A running project may show its current stage or a document count that increases as work is published.

<Steps>
  <Step title="Reopen the same project">
    Open **My Blueprints** and select the existing card. Do not create a duplicate.
  </Step>

  <Step title="Refresh once">
    Allow the page to reload the stored run status. Repeated rapid refreshes do not make generation faster.
  </Step>

  <Step title="Check the status">
    If the run is active, leave it running. If it is paused, follow the recovery card.
  </Step>
</Steps>

## The process is paused

<Frame caption="Sanitized recovery example. The real Support ID is unique to your incident.">
  <img src="https://mintcdn.com/ia-blueprint/xvYlFUH0B2wc9dt4/images/recovery-support.svg?fit=max&auto=format&n=xvYlFUH0B2wc9dt4&q=85&s=a7495c6c196b343e20a6492bb490e56f" alt="Paused Blueprint process with Retry, Support, and My Blueprints actions" width="1200" height="560" data-path="images/recovery-support.svg" />
</Frame>

Completed stages remain saved. The recovery card may offer one **Retry**. Select it once and keep the page open long enough to observe the state change. If Retry is unavailable or the process stops again, create a Support ticket with the Support ID.

## Common conditions

<AccordionGroup>
  <Accordion title="Insufficient credits">
    Open **Billing** and compare the required action with the regular and add-on balances. Top up if needed, then return to the same project.
  </Accordion>

  <Accordion title="A document says Needs Repair">
    Open that document and regenerate it before approval. This is a document-quality state, not necessarily a failed whole-project run.
  </Accordion>

  <Accordion title="A document load error persists">
    Use the page Retry once. If it still fails, link the Blueprint in Support and name the document and current version.
  </Accordion>

  <Accordion title="A resume is offered after interruption">
    Resume continues missing work. It does not restart completed stages, and a valid paid interrupted run can resume without another generation charge.
  </Accordion>
</AccordionGroup>

<Warning>
  Do not repeatedly press Retry, create duplicate projects, or submit the same paid action in multiple tabs. These actions make incident diagnosis and payment reconciliation harder.
</Warning>